Returns & Exchanges
At Caspari, we want you to be completely satisfied with your purchase of our fine paper goods and home accessories. If you are not happy with your order, you may return unused and unopened items within 30 days of delivery for a full refund.
Return Process
- 1.Initiate Your Return
Contact our customer service team with your order number and the details of the items you wish to return to receive a Return Authorization number.
- 2.Pack Your Items
Carefully place the unused items in their original packaging to ensure they are protected from damage during transit back to our warehouse.
- 3.Ship the Package
Affix the provided return shipping label or use your preferred carrier to send the package to our returns processing center.
- 4.Receive Your Refund
Once our team inspects the returned merchandise, we will issue a refund to your original payment method within 7-10 business days.