Frequently Asked Questions
Everything you need to know about our luxury paper goods and home accessories.
What is the typical shipping timeframe for orders?
Standard orders are processed within 1-2 business days. Depending on your location, shipping usually takes 3-7 business days via UPS or USPS.
Does Caspari offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the order.
What is your return policy for home decor and tabletop items?
We accept returns of unused, unopened merchandise in its original packaging within 30 days of purchase. Please note that personalized items and sale products are final sale.
Are your paper napkins and plates environmentally friendly?
Yes, our paper napkins are printed with water-based dyes and are biodegradable. Our paper plates are made from high-quality, sustainable materials designed to be both beautiful and durable.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. If you need to change or cancel an order, please contact our customer service team within one hour of placement.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.